Shipping Policy

Processing Time Orders are processed within 1–3 business days of payment confirmation (business days are Monday–Friday, excluding public holidays). You'll receive a confirmation email with tracking once your order ships.

Shipping Times

Domestic (Australia): 3–7 business days
International: 10–21 business days (depending on destination and customs)

Shipping times are estimates and may vary due to carrier delays, customs processing, or peak periods.

Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. Free shipping may apply to qualifying orders — watch for promotional offers.

Order Tracking Once your order has shipped, you'll receive an email with a tracking number so you can follow your delivery every step of the way.

International Shipping We ship worldwide! Please note: international customers are responsible for any customs duties, taxes, or import fees charged by your destination country. We cannot control or predict these charges.

Incorrect Address Please double-check your shipping address at checkout. If your address is incorrect and the package is returned to us, we'll contact you to arrange re-shipping at your expense.

Lost or Delayed Packages If your order hasn't arrived within the expected timeframe, email us at Mitchell@Sherriffco.com with your order number and we'll investigate with the carrier right away.

Damaged on Arrival If your item arrives damaged, contact us immediately with a photo and your order number — we'll send a replacement or issue a refund at no cost to you.